Information pursuant to GDPR (General Data Protection Regulation) 2016/679

This section of the platform illustrates the policies of Embassy of Italy in London (under the GDPR - General Data Protection Regulation - 2016/679) regarding the processing of personal data collected during the navigation in the portal.
The information circular is provided only for the portal managed by the Embassy of Italy in London and not for other websites that may be visited by the user through links.
The information is also based on the Recommendation n. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by art. 29 of the directive n. 95/46 / EC, adopted on 17 May 2001 to identify certain minimum requirements for the collection of personal data online, and, in particular, to identify  methods, time and nature of the information that the data controller must provide to the users when they connect to web pages, regardless of the purpose of the connection.

The Data Controller is Embassy of Italy in London with its registered office in 14 Three Kings Yard, Mayfair, London W1K 4EH PEC: - Tel. +44 20 7312 2200 , email address:

The data processing related to the web services of this platform take place at the Embassy of Italy in London headquarters and are only handled by the Autorithy technical staff in charge of data processing, or by persons in charge of occasional maintenance operations or by external agents.
No data from the web service is communicated or disclosed.
The personal data provided by users who request for informative material ( queries, news, calls, etc.) or services in general is used only to perform the institutional service or to fulfill the request and is disclosed to third parties  only if strictly necessary for this purpose.

Navigation data.
The computer system and the software procedures used to operate this portal acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to identify the users but, due to its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or domain names of the computers used by users who connect to the portal; the addresses of the requested resources; the time of the request and the method used in submitting the request to the server; the file size obtained in response; the numerical code indicating the status of the response given to the server (success, error, etc.) and other parameters relating to the operating system and to the end-user computing environment.

Data voluntarly provided by the user.

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this platform involves the subsequent acquisition of the sender's address, necessary to answer to the requests, as well as any other personal data included in the message.
It should be noted that the personal and / or business data included in the forms on this platform is protected by the Embassy of Italy in London and used to reply to the user questions, to provide the requested information or to contact the user.
Specific summary information documents will be progressively reported or displayed on the pages of the portal prepared for particular services on demand.


No personal user data is implicitly acquired by the portal.
Cookies are not used to transmit personal information, nor are persistent cookies used to track users.
Only technical cookies are used which do not allow the creation of profiles or the identification of natural persons. The only persistent cookie that is used allows the user to customize their browsing of the portal, so they do not have to make that choice every time they access the portal itself.
The use of session cookies (which are not stored permanently on the user's computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow safe and efficient exploration of the platform.


Apart from what is specified for navigation data or what may be specified in relation to particular processings within the various services offered in the portal, the user is free to provide personal data contained in their request forms.
Failure to provide such data may make it impossible to obtain what has been requested.


Personal data is processed with automated tools for the time strictly necessary to achieve the purposes for which it was collected.
Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.


The individuals to whom the personal data refer have the right at any time:

  1. to access to personal data;
  2. to obtain data correction or cancellation, or the limitation of the processing that concerns them;
  3. to oppose the processing;
  4. to the data portability;
  5. to revoke the consent, where provided: the withdrawal of consent does not affect the lawfulness of the processing based on the consent given before the revocation;
  6. to propose a complaint to the supervisory authority (Privacy Guarantor).

Requests should be forwarded to the following address: Embassy of Italy in London - 14 Three Kings Yard, Mayfair, London W1K 4EH PEC: - Tel. +44 20 7312 2200 .

List of cookies used:

Cookie name





Cookie containing the session reference of the backend user



Cookie containing the session reference of the frontend user



Cookie containing data to identify the user



Contains the expiration date of the cookie "jwt"



Contains the expiration date of in-session cookies



Used for updating the cookie "jwt"



Contains the expiration date of the "refresh_token" cookie

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